Free laundry pickup and delivery in Bali
You do not come to us; we come to you. Send a location pin on WhatsApp, leave your bag at the villa gate, hotel reception or coliving desk, and a TRAST courier collects it at the time you chose. Everything comes back to the same door within 24 hours. Pickup and delivery are free in every area of Bali.
Why pickup beats dropping off
Finding a laundry in Bali is easy. Finding one, parking the scooter, carrying the bag in, explaining what you want, coming back two days later and doing it again next week is the part nobody enjoys. Add rain, traffic and a laundry that has "moved to a new location", and dropping off becomes a half-day errand.
Pickup removes the errand. You send one message, leave a bag, and the next day it is back. For long-stay residents in Canggu or Umalas, that is a weekly routine that takes thirty seconds. For a traveller in Seminyak with a flight tomorrow, it is the difference between clean clothes and a suitcase of damp t-shirts.
Step by step
- Message us on WhatsApp. Send your location pin, a pickup time that suits you and, if you like, a note about anything special: a stain, a delicate item, a checkout deadline.
- Leave the bag. At the gate, with security, at reception, at the coliving desk or hand it to the courier. Tell us where and, if it is a hotel, the room or name to ask for.
- We collect it by scooter. The only way to move reliably through Bali traffic and into the narrow gangs where most villas are.
- Inspection at the workshop. Every item is checked and weighed. If something needs a decision (a stain that may be permanent, a dry clean only label) we message you.
- Full care. Sorting, stain removal, washing, drying, ironing, folding, packing per customer.
- Delivery within 24 hours. Back to the same door, or to a new address if you have moved. You pay after delivery.
The full process is on the how it works page.
Where we pick up
Villas and guesthouses, hotels and resorts, apartments and colivings, surf camps and yoga retreats, private homes. If you can send a pin, we can collect. Some of the most common pickup points:
- Villa gate or security post, the classic Bali handover
- Hotel and resort reception, with your room number and name
- Coliving and coworking desks in Canggu and Berawa
- Surf camps and retreats in Uluwatu, Canggu and Ubud
- Directly from you at a café or on the beach, if that is easier
Free in every area of Bali: Canggu, Berawa, Pererenan, Umalas, Kerobokan, Seminyak, Legian, Kuta, Jimbaran, Nusa Dua, Uluwatu, Sanur, Ubud and Denpasar. See all areas.
What to prepare (almost nothing)
- One bag. Any bag. You will get it back.
- No counting. We inspect and record every item at the workshop.
- No sorting. Whites, colours, delicates, shoes, towels, all together is fine.
- No hangers. Everything comes back folded and packed.
- No prepayment. You pay after delivery.
Check pockets for cash, keys and earbuds. That is the only thing we ask.
The minimum order
Pickup and delivery are free because they are built into the 100,000 IDR per kg price with a minimum order of 200,000 IDR, roughly 2 kg or a few days of one person's laundry. We wash even a single t-shirt, but it makes sense to collect a few days of clothes before booking. If you are curious what a typical bag weighs, read how much laundry costs in Bali.
How pickup and delivery work
- Pickup at a time you choose
- Collection from gate or reception
- No counting or lists needed
- Order packed separately
- Delivery within 24 hours
- Delivery to a different address if needed
- Payment after delivery
- Free in every area of Bali
Pickup and delivery — questions
Is pickup and delivery really free everywhere in Bali?
Do I have to be there for the pickup?
No. Leave the bag at the villa gate, with security, at the hotel reception or at the coliving desk and tell us where. Many customers never meet the courier.
What should I put the laundry in?
Any bag works, a laundry bag, a tote or a plastic bag. You do not need to count items, make a list or separate anything. Everything is inspected and sorted at the workshop.
When do I pay?
After delivery, when your clothes are back. There is no prepayment. The amount is based on the weight we measure at the workshop, and we send it to you in WhatsApp before delivery.
Can you deliver to a different address?
Yes. If you change villas or move from a hotel in Kuta to a guesthouse in Ubud, tell us the new location pin and we deliver there.
How do I send a location pin?
In WhatsApp, tap the attachment icon, choose Location and send your current position or search for the villa name. A pin is far more reliable than a street address in Bali's gangs.
Send your location on WhatsApp.
Free pickup. Free delivery. 24-hour turnaround. Stain removal guarantee or free.
